The New York Times reports this week of the recent challenges facing ride-share operator Uber. In the last few months, Uber has drawn critics from celebrities such as Salman Rushdie and Jessica Seinfeld for exorbitant pricing during peak times. New Year’s Eve 2013 also marked the tragedy of a fatal car accident with an alleged Uber-contracted driver, killing a 6-year-old girl. Uber is also being sued by its own drivers over tips drivers reportedly never received.
The article appearing in the New York Times Technology section highlights the many problems a tech startup can face in transitioning an industry-disrupting idea into reality.